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Troubleshoot TiCDC

This document introduces the common errors you might encounter when using TiCDC, and the corresponding maintenance and troubleshooting methods.

Note

In this document, the PD address specified in cdc cli commands is --pd=http://10.0.10.25:2379. When you use the command, replace the address with your actual PD address.

TiCDC replication interruptions

How do I know whether a TiCDC replication task is interrupted?

Check the changefeed checkpoint monitoring metric of the replication task (choose the right changefeed id) in the Grafana dashboard. If the metric value stays unchanged, or the checkpoint lag metric keeps increasing, the replication task might be interrupted.
Check the exit error count monitoring metric. If the metric value is greater than 0, an error has occurred in the replication task.
Execute cdc cli changefeed list and cdc cli changefeed query to check the status of the replication task. stopped means the task has stopped, and the error item provides the detailed error message. After the error occurs, you can search error on running processor in the TiCDC server log to see the error stack for troubleshooting.
In some extreme cases, the TiCDC service is restarted. You can search the FATAL level log in the TiCDC server log for troubleshooting.

How do I know whether the replication task is stopped manually?

You can know whether the replication task is stopped manually by executing cdc cli. For example:

cdc cli changefeed query --pd=http://10.0.10.25:2379 --changefeed-id 28c43ffc-2316-4f4f-a70b-d1a7c59ba79f

In the output of the above command, admin-job-type shows the state of this replication task:

0: In progress, which means that the task is not stopped manually.
1: Paused. When the task is paused, all replicated processors exit. The configuration and the replication status of the task are retained, so you can resume the task from checkpiont-ts.
2: Resumed. The replication task resumes from checkpoint-ts.
3: Removed. When the task is removed, all replicated processors are ended, and the configuration information of the replication task is cleared up. The replication status is retained only for later queries.

How do I handle replication interruptions?

A replication task might be interrupted in the following known scenarios:

The downstream continues to be abnormal, and TiCDC still fails after many retries.
- In this scenario, TiCDC saves the task information. Because TiCDC has set the service GC safepoint in PD, the data after the task checkpoint is not cleaned by TiKV GC within the valid period of gc-ttl.
- Handling method: You can resume the replication task via the HTTP interface after the downstream is back to normal.
Replication cannot continue because of incompatible SQL statement(s) in the downstream.
- In this scenario, TiCDC saves the task information. Because TiCDC has set the service GC safepoint in PD, the data after the task checkpoint is not cleaned by TiKV GC within the valid period of gc-ttl.
- Handling procedures:
  1. Query the status information of the replication task using the cdc cli changefeed query command and record the value of checkpoint-ts.
  2. Use the new task configuration file and add the ignore-txn-start-ts parameter to skip the transaction corresponding to the specified start-ts.
  3. Stop the old replication task via HTTP API. Execute cdc cli changefeed create to create a new task and specify the new task configuration file. Specify checkpoint-ts recorded in step 1 as the start-ts and start a new task to resume the replication.
In TiCDC v4.0.13 and earlier versions, when TiCDC replicates the partitioned table, it might encounter an error that leads to replication interruption.
- In this scenario, TiCDC saves the task information. Because TiCDC has set the service GC safepoint in PD, the data after the task checkpoint is not cleaned by TiKV GC within the valid period of gc-ttl.
- Handling procedures:
  1. Pause the replication task by executing cdc cli changefeed pause -c <changefeed-id>.
  2. Wait for about one munite, and then resume the replication task by executing cdc cli changefeed resume -c <changefeed-id>.

What should I do to handle the OOM that occurs after TiCDC is restarted after a task interruption?

Update your TiDB cluster and TiCDC cluster to the latest versions. The OOM problem has already been resolved in v4.0.14 and later v4.0 versions, v5.0.2 and later v5.0 versions, and the latest versions.

How do I handle the `Error 1298: Unknown or incorrect time zone: 'UTC'` error when creating the replication task or replicating data to MySQL?

This error is returned when the downstream MySQL does not load the time zone. You can load the time zone by running mysql_tzinfo_to_sql. After loading the time zone, you can create tasks and replicate data normally.

mysql_tzinfo_to_sql /usr/share/zoneinfo | mysql -u root mysql -p

If the output of the command above is similar to the following one, the import is successful:

Enter password:
Warning: Unable to load '/usr/share/zoneinfo/iso3166.tab' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/leap-seconds.list' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/zone.tab' as time zone. Skipping it.
Warning: Unable to load '/usr/share/zoneinfo/zone1970.tab' as time zone. Skipping it.

If the downstream is a special MySQL environment (a public cloud RDS or some MySQL derivative versions) and importing the time zone using the above method fails, you need to specify the MySQL time zone of the downstream using the time-zone parameter in sink-uri. You can first query the time zone used by MySQL:

Query the time zone used by MySQL:

show variables like '%time_zone%';

+------------------+--------+
| Variable_name    | Value  |
+------------------+--------+
| system_time_zone | CST    |
| time_zone        | SYSTEM |
+------------------+--------+

Specify the time zone when you create the replication task and create the TiCDC service:
```
cdc cli changefeed create --sink-uri="mysql://root@127.0.0.1:3306/?time-zone=CST" --pd=http://10.0.10.25:2379
```
Note
CST might be an abbreviation for the following four different time zones:
- Central Standard Time (USA) UT-6:00
- Central Standard Time (Australia) UT+9:30
- China Standard Time UT+8:00
- Cuba Standard Time UT-4:00
In China, CST usually stands for China Standard Time.

How do I handle the incompatibility issue of configuration files caused by TiCDC upgrade?

Refer to Notes for compatibility.

The `start-ts` timestamp of the TiCDC task is quite different from the current time. During the execution of this task, replication is interrupted and an error `[CDC:ErrBufferReachLimit]` occurs. What should I do?

Since v4.0.9, you can try to enable the unified sorter feature in your replication task, or use the BR tool for an incremental backup and restore, and then start the TiCDC replication task from a new time.

When the downstream of a changefeed is a database similar to MySQL and TiCDC executes a time-consuming DDL statement, all other changefeeds are blocked. What should I do?

Pause the execution of the changefeed that contains the time-consuming DDL statement. Then you can see that other changefeeds are no longer blocked.
Search for the apply job field in the TiCDC log and confirm the start-ts of the time-consuming DDL statement.
Manually execute the DDL statement in the downstream. After the execution finishes, go on performing the following operations.
Modify the changefeed configuration and add the above start-ts to the ignore-txn-start-ts configuration item.
Resume the paused changefeed.

After I upgrade the TiCDC cluster to v4.0.8, the `[CDC:ErrKafkaInvalidConfig]Canal requires old value to be enabled` error is reported when I execute a changefeed. What should I do?

Since v4.0.8, if the canal-json, canal or maxwell protocol is used for output in a changefeed, TiCDC enables the old value feature automatically. However, if you have upgraded TiCDC from an earlier version to v4.0.8 or later, when the changefeed uses the canal-json, canal or maxwell protocol and the old value feature is disabled, this error is reported.

To fix the error, take the following steps:

Set the value of enable-old-value in the changefeed configuration file to true.

Execute cdc cli changefeed pause to pause the replication task.

cdc cli changefeed pause -c test-cf --pd=http://10.0.10.25:2379

Execute cdc cli changefeed update to update the original changefeed configuration.

cdc cli changefeed update -c test-cf --pd=http://10.0.10.25:2379 --sink-uri="mysql://127.0.0.1:3306/?max-txn-row=20&worker-number=8" --config=changefeed.toml

Execute cdc cli changfeed resume to resume the replication task.

cdc cli changefeed resume -c test-cf --pd=http://10.0.10.25:2379

The `[tikv:9006]GC life time is shorter than transaction duration, transaction starts at xx, GC safe point is yy` error is reported when I use TiCDC to create a changefeed. What should I do?

You need to run the pd-ctl service-gc-safepoint --pd <pd-addrs> command to query the current GC safepoint and service GC safepoint. If the GC safepoint is smaller than the start-ts of the TiCDC replication task (changefeed), you can directly add the --disable-gc-check option to the cdc cli create changefeed command to create a changefeed.

If the result of pd-ctl service-gc-safepoint --pd <pd-addrs> does not have gc_worker service_id:

If your PD version is v4.0.8 or earlier, refer to PD issue #3128 for details.
If your PD is upgraded from v4.0.8 or an earlier version to a later version, refer to PD issue #3366 for details.

When I use TiCDC to replicate messages to Kafka, Kafka returns the `Message was too large` error. Why?

For TiCDC v4.0.8 or earlier versions, you cannot effectively control the size of the message output to Kafka only by configuring the max-message-bytes setting for Kafka in the Sink URI. To control the message size, you also need to increase the limit on the bytes of messages to be received by Kafka. To add such a limit, add the following configuration to the Kafka server configuration.

# The maximum byte number of a message that the broker receives
message.max.bytes=2147483648
# The maximum byte number of a message that the broker copies
replica.fetch.max.bytes=2147483648
# The maximum message byte number that the consumer side reads
fetch.message.max.bytes=2147483648

How can I find out whether a DDL statement fails to execute in downstream during TiCDC replication? How to resume the replication?

If a DDL statement fails to execute, the replication task (changefeed) automatically stops. The checkpoint-ts is the DDL statement's finish-ts minus one. If you want TiCDC to retry executing this statement in the downstream, use cdc cli changefeed resume to resume the replication task. For example:

cdc cli changefeed resume -c test-cf --pd=http://10.0.10.25:2379

If you want to skip this DDL statement that goes wrong, set the start-ts of the changefeed to the checkpoint-ts (the timestamp at which the DDL statement goes wrong) plus one, and then run the cdc cli changefeed create command to create a new changefeed task. For example, if the checkpoint-ts at which the DDL statement goes wrong is 415241823337054209, run the following commands to skip this DDL statement:

cdc cli changefeed remove --pd=http://10.0.10.25:2379 --changefeed-id simple-replication-task
cdc cli changefeed create --pd=http://10.0.10.25:2379 --sink-uri="mysql://root:123456@127.0.0.1:3306/" --changefeed-id="simple-replication-task" --sort-engine="unified" --start-ts 415241823337054210

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